Join Date: Jun 2003
Location: Wichita Falls, TX
"Lost" would appear to be code for the truck crashed.
That's what insurance is for, hope your shipper purchased it. If not, I'd be asking them for replacement hardware, etc. since they neglected to insure the shipment (assuming you didn't somehow decline it on their website).
13 GC Overland - (Wife's DD) 5.7, stock
Past Jeeps: 99TJ, 78CJ7, 91YJ, 01WJ, 03TJ, 05KJ