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Go Back JeepForum.com > Models > Jeep Wrangler Forums > Wrangler General Discussion > Offroadtoystore & 33 Engineering is Kaput!-and so is my dough

Rockridge 4WD IS Taking Zone Offroad Suspension Lift Kits BLACK FRIDAY SPECIALS!! You asked, we deliver!Rough Country Lift Kits and Parts!

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Unread 07-08-2009, 03:25 PM   #46
Mr YJ
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Bring it on, I'm a former Marine so I'm stupid enough to not be afraid of anything.

When all else fails, try violence.

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Former marine or not, you're not tougher then the law.

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If I can get my hands on my g/f's kayak I will try it...
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Unread 07-08-2009, 03:44 PM   #47
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That really sucks for the OP and other in his situation. I hope you guys get your cash back.

As for those who have actually reached the owner on his cell, has anyone straight up asked him why he continues to keep his website live and is accepting orders when it would take all but 5 minutes to remove his site?
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Unread 07-09-2009, 01:09 PM   #48
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Posted over on JU...

http://www.jeepsunlimited.com/forums...7&postcount=41

Quote:
Hey guys,

I know there are a lot of rumors floating around right now and I wanted to make sure everyone knows where things are at.

First off, I want to say that I intend to make sure that everyone is taken care of. Quite a bit of development on our situation has taken place over the last 24-48 hours and we belive we have a good way to handle everything.

I can't say details, but yes, we have had a few issues lately and we've been trying to figure out how to fix them. Largely the issues we have are caused by a dispute with our main supplier, and we have been in negotiations with them over the last week. I believe we will have a solution shortly and all products that have not shipped should be able to do so within a week.

I am calling all customers with outstanding orders today to present the options we have. If for some reason you don't hear from me today, please call me on my cell phone at 720-979-7337. It is going to be a busy day, so please leave me a message if I don't pick up.

Thank you all for your patience and understanding. The economy hasn't been kind to our industry, but Offroadtoystore is run by upstanding people and we intend to make sure that our customers are taken care of.

Thank you,

Mike Nevitt
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Unread 07-09-2009, 01:33 PM   #49
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Thanks to this forum, I was given a heads-up on the off-road toy store issue (ORTS). I had an order through them for a skid-row skidplate for my Jeep (~$245.00). Next day I received the email printed below (which I really do appreciate them contacting me) from the company that makes the skidplate telling me what's going on. I contacted paypal and filed a dispute with the OFTS. The paypal person told me that the ORTS has 10 days to show proof of shipping the item, otherwise I should get my money back. We'll see. Yeah, I read the post above me from the OFTS, and if I had a choice, I'd rather my requested item was shipped if they can do it soon if they're getting their act together like they say they are. I hope they can make it work; I hate to see a company that caters to Jeepers go out of business (unless they're just stupid, and then it's a Darwin kind of thing). Of course, I'd be hard pressed to order from them again after this even if they do ship my item.

Paul.

(from SFK Manufacturing):

Hi Paul,
Well I don't really know how to start this letter. You ordered a skidplate from Offroad Toy Store. I can not ship this order because I am not getting paid first. I just want to let you know that the parts are in stock. I do not know what to tell you on how to handle this. I do know that it was brought to my attention that things at Offroad Toy Store may not be good. I also don't want you to think that I am slighting a dealer. I just want you to know it's not that the part is not available.
Thanks for your understanding
Pam

Pam Weidemoyer
SFK Manufacturing, LLC
makers of Skid Row Offroad products
717.582.3640
www.SkidRowOffroad.com
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Unread 07-09-2009, 01:51 PM   #50
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Originally Posted by Bennettj13 View Post
I'm pissed because I was going to order my SYE package from them next check because they had the absolute lowest price on JB conversions. Bah! Now I have to go to RedRock who, while GREAT at customer service, will not price match, OR give me a military discount.
I don't know where you got that idea? We absolutely do price match, and also offer a 30 day price guarantee.

The two policies are clearly listed here on our website:

http://www.redrock4x4.com/policies/price_match.php

http://www.redrock4x4.com/policies/price_guarantee.php

We cannot however offer a military discount due to one of our competitors constant complaints. Regardless our prices were restructured years ago to where everyone is seeing what used to be the old discount pricing.
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Unread 07-09-2009, 10:19 PM   #51
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Originally Posted by erickpl View Post
I don't know about this, I just got an e-mail from Chris on the 7th saying I had better file a charge back with my credit card because they couldn't ship my product or refund my money. And I have around $900 in unfulfilled orders with them right now...
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Unread 07-10-2009, 08:12 AM   #52
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Originally Posted by redrock4x4 View Post
I don't know where you got that idea? We absolutely do price match, and also offer a 30 day price guarantee.

The two policies are clearly listed here on our website:

http://www.redrock4x4.com/policies/price_match.php

http://www.redrock4x4.com/policies/price_guarantee.php

We cannot however offer a military discount due to one of our competitors constant complaints. Regardless our prices were restructured years ago to where everyone is seeing what used to be the old discount pricing.
I understand you not being able to. I just don't like that it has to be like that. It hasn't stopped me from ordering from Redrock in the past really, and won't in the future, Jason's customer service is excellent, and that alone would make me come back. In this specific instance, it's just a pain in my butt because I hate that so few people carry JB conversions products (specifically the Tom Wood/ JB combo) at a good price (Not that yours is that bad, but I'm a bargain hunter. These builds are expensive you know.). It just annoys me that a competitors complaining could inhibit your own business choices like that. Jason explained the situation to me previously on the phone, but it still sucks that it has to work that way. I wasn't trashtalking Redrock in any way. I was just expressing my distaste for the situation.
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Rear Currie 4" coils - 190 shipped. (They've been sitting in the back of my Jeep for mock up but won't work out for me.)

Hornblasters Shocker S4 horn set with some extras $210 shipped. (It is not OBA, just an accessory for OBA)

"LCOG" isn't cheap and it certainly isn't easy. If you think so, you are doing it wrong. If you aren't willing to put in the effort, don't label your build "LCOG". You are just a cheap ******bag.

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Unread 07-10-2009, 12:30 PM   #53
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Originally Posted by Bennettj13 View Post
I understand you not being able to. I just don't like that it has to be like that. It hasn't stopped me from ordering from Redrock in the past really, and won't in the future, Jason's customer service is excellent, and that alone would make me come back. In this specific instance, it's just a pain in my butt because I hate that so few people carry JB conversions products (specifically the Tom Wood/ JB combo) at a good price (Not that yours is that bad, but I'm a bargain hunter. These builds are expensive you know.). It just annoys me that a competitors complaining could inhibit your own business choices like that. Jason explained the situation to me previously on the phone, but it still sucks that it has to work that way. I wasn't trashtalking Redrock in any way. I was just expressing my distaste for the situation.
I wouldn't say it's inhibited anything, as mentioned above we now essentially give the discount to everyone. Our prices are lower across the board as a result of not being able to offer a discount, and I personally like it better to see everyone getting the same deal. When we offered our discount we did not offer free shipping. Free shipping has likely saved more money for our customers in the long run than the discount.

In regards to the JB Super Short / TW SYE, I checked Off Road Toy Store's website and after you factor in shipping charges we're cheaper than they are. Their list price is $15 below ours, but they quoted me $30.28 to ship, putting their total at $570.27. We list the package at $554.95 shipped. Go figure
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Unread 07-10-2009, 01:00 PM   #54
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Originally Posted by redrock4x4 View Post
I wouldn't say it's inhibited anything, as mentioned above we now essentially give the discount to everyone. Our prices are lower across the board as a result of not being able to offer a discount, and I personally like it better to see everyone getting the same deal. When we offered our discount we did not offer free shipping. Free shipping has likely saved more money for our customers in the long run than the discount.

I love free shipping

Keep up the good work Redrock4x4
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Unread 07-10-2009, 09:04 PM   #55
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Quote:
Originally Posted by redrock4x4 View Post
I wouldn't say it's inhibited anything, as mentioned above we now essentially give the discount to everyone. Our prices are lower across the board as a result of not being able to offer a discount, and I personally like it better to see everyone getting the same deal. When we offered our discount we did not offer free shipping. Free shipping has likely saved more money for our customers in the long run than the discount.

In regards to the JB Super Short / TW SYE, I checked Off Road Toy Store's website and after you factor in shipping charges we're cheaper than they are. Their list price is $15 below ours, but they quoted me $30.28 to ship, putting their total at $570.27. We list the package at $554.95 shipped. Go figure
I'm not trying to argue. Just explaining my own vantage point. I feel that the point of a military discount is to give something back to those who gave for you. So, while it's cool everyone gets a discount, as a military member, I could care less when as you yourself said, the prices are close between the two companies, even with you offering a discount built into your pricing. The ONLY reason I was going to go with ORTS was that I could have gotten a discount through them. Using your example above, a flat 10% discount brings their price to around 515 shipped. It is neither here nor there though... You guys are a great company, and you'll be getting my money either way. I just need to wait a little bit longer before making my order. I hope that helps clarify what I meant. Again, I'm just to the point where I've spent so much that I'm looking for any bone I can get tossed. lol it's all good.
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::SELLING HALF OF MY JEEP::

http://www.jeepforum.com/forum/f33/?uid=152304

Rear Currie 4" coils - 190 shipped. (They've been sitting in the back of my Jeep for mock up but won't work out for me.)

Hornblasters Shocker S4 horn set with some extras $210 shipped. (It is not OBA, just an accessory for OBA)

"LCOG" isn't cheap and it certainly isn't easy. If you think so, you are doing it wrong. If you aren't willing to put in the effort, don't label your build "LCOG". You are just a cheap ******bag.

IndyORV- Dick and fart jokes, titties, throttle, flops, beer, tater balls, and good times.
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Unread 07-11-2009, 12:15 AM   #56
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Originally Posted by Bennettj13 View Post
I'm not trying to argue. Just explaining my own vantage point. I feel that the point of a military discount is to give something back to those who gave for you.

Wow... unpopular as MY opinion is likely to be... I already pay taxes which provide you with a rather large number of benefits available to those who served, and not to those who didn't.

From MY personal opinion, I don't think businesses should increase prices to non-military folks in order to accomodate giving that benefit to military folks. Fact of the matter is ANY business that does offer a military discount has to offset the cost of that discount. And unless your service was to promote and protect socialism (in terms of redistribution of wealth)... you shouldn't want that either.

Or are you simply another of those folks who thinks "I DESERVE something"... in other words, are you a leftist liberal?

Can't have it both ways dude.




And on topic. I've seen promises, lies, and BS come from other folks when they are scrambling around. Any promise that is not accompanied by your money back in your account on that day is a lie designed to allow the losers at the failed business to continue pocketing cash prior to filing, cash which will disappear and NEVER go to the creditors.

Chargback, document any and all conversations with these guys, and contact appropriate AGs. It won't get the money back, but it might just put folks who stole it from you away for a while.
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Unread 07-11-2009, 04:20 AM   #57
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This is offtopic, and I apologize to the OP. I'm done after this. Though I feel this needs addressing.

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Originally Posted by Boodyrider View Post
Wow... unpopular as MY opinion is likely to be... I already pay taxes which provide you with a rather large number of benefits available to those who served, and not to those who didn't.

From MY personal opinion, I don't think businesses should increase prices to non-military folks in order to accomodate giving that benefit to military folks. Fact of the matter is ANY business that does offer a military discount has to offset the cost of that discount. And unless your service was to promote and protect socialism (in terms of redistribution of wealth)... you shouldn't want that either.

Or are you simply another of those folks who thinks "I DESERVE something"... in other words, are you a leftist liberal?

Can't have it both ways dude.
I would expect more understanding from someone taking such a right wing/independent viewpoint. But because this is such a hot button for me, I'll go ahead and address it.

I guess if I could stop paying taxes all together, I'd feel a little different, and maybe even agree with you. Or how about when I was deployed overseas for 4 years (not married at the time), but still had to pay state taxes each year even though I only went home on leave (30ish days per year, if I was allowed to take it)? And so you can understand, the only time anyone hits any tax free in the military is when/if you are in a specific area of operation that is designated as a specific hostile environment/war zone where danger or bodily harm is likely/imminent. Soldiers have no say in this, that is your congress, war advisors that decide such.

The "'fact' of the matter is", you were more than welcome to sign on the dotted line and come on over here. We would have made sure you got a front row seat in Afghanistan/Iraq so that you can show us just how it's done, and how to do it with a smile on your face with no benefits. Or should I just be happy that I'm serving in place of your ungrateful butt? Because I love getting spit on for nothing. Any citizen is more than welcome to sign up. You have the freedom to do so and are not forced into it because of people like me, and all those that have served along side me, all those who will serve after, and have gone before me. You didn't serve though, did you? I ask this, because anyone that actually knows about the "benefits" that we are given wouldn't have such a blind/simple minded/uninformed opinion. And now, lucky you (and me)... it's too late for you to join.

I have a unique outlook because I am a citizen soldier now. I am not active duty anymore (well, I am currently, but only because I was mobilized). I live just as you do, though I'm sure I live far less comfortably, when I am not mobilized. I go to work, pay taxes, and complain about the punk kids in the neighborhood ruining my lawn the same as anyone else. My wife and I squeeze out a living as best we can when I'm home, and we dream of the same things as everyone else (House, Dog, 2 cars, 2.5 kids).

As for MY personal opinion? I think that if you haven't served, then you should shut your mouth. There are far greater evils at work within our country than soldiers getting military discounts. Period. If you want to complain about something, complain about the pigs on capitol hill lining their pockets while they send young soldiers off to die for oil or to prove that their agenda is right. Complain about the companies who through bad business practices have failed, and your tax dollars went to bail them out, but don't complain about those soldiers who have no choice but to follow their orders. Without them, you might have had to serve, and God knows I don't want you next to me in a fight. I did my time active duty. I got out, and then came back, to the reserves. I may not have the most common view of things, but ingrates like you piss me off. But that's MY opinion. And it isn't well received by everyone. I don't expect it to be. Apathy amongst Americans has been swelling for years.

I don't feel that I specifically "deserve" anything. But as an American, I think that if a business is going to offer discounts, then a military discount should be the top priority. Period. There is no greater group of folks you could give it to, or who DOES deserve it more (I felt the same before, during, and after my service). Perhaps you'd agree if there were an "angry middle aged man" discount? I work in retail sales when I'm not mobilized. You don't seem to understand the nature of most Americans, or how retail sales works. Discounts are given all the time for various reasons. And I agree, that stores shouldn't hike prices just to be able to offer a "discount" to the military or anyone else. I feel that a discount shows gratitude. So, I'd join you on your conquest against those businesses. But the fact remains, you seem like someone who is butthurt for some other reason and looking to lash out. Today, soldiers get to be the target of your middle aged angst. I do understand though. You have issues you should probably have looked at. Maybe if you didn't have to pay so much money out of pocket to the soldiers then you could afford to go get seen for your problems. Or, maybe if you didn't have to pay for the millions abusing welfare, the capitalist pigs, and the lobbyists in Washington. So, shake your balled up fist elsewhere in impotent fury. Declare a Jihad on something else, as some of our enemies might say. Basically...

Find a more worthy cause. This isn't it. I'm done. Enjoy your freedom. I have no intention of reading this thread in the future to see your response. Keep it to yourself. I won't allow myself to get caught up in your BS again. (and the crowds rejoice)

As I said previously, good luck to all of those who got screwed by this company. I hope that all of you get your money back, or your product. Either way, I hope it works out. It's a shame it's even allowed to happen the way it has/does.
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::SELLING HALF OF MY JEEP::

http://www.jeepforum.com/forum/f33/?uid=152304

Rear Currie 4" coils - 190 shipped. (They've been sitting in the back of my Jeep for mock up but won't work out for me.)

Hornblasters Shocker S4 horn set with some extras $210 shipped. (It is not OBA, just an accessory for OBA)

"LCOG" isn't cheap and it certainly isn't easy. If you think so, you are doing it wrong. If you aren't willing to put in the effort, don't label your build "LCOG". You are just a cheap ******bag.

IndyORV- Dick and fart jokes, titties, throttle, flops, beer, tater balls, and good times.
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Unread 07-11-2009, 08:16 AM   #58
RubiconRazorbac
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Originally Posted by Boodyrider View Post
Wow... unpopular as MY opinion is likely to be... I already pay taxes which provide you with a rather large number of benefits available to those who served, and not to those who didn't.

From MY personal opinion, I don't think businesses should increase prices to non-military folks in order to accomodate giving that benefit to military folks. Fact of the matter is ANY business that does offer a military discount has to offset the cost of that discount. And unless your service was to promote and protect socialism (in terms of redistribution of wealth)... you shouldn't want that either.

Or are you simply another of those folks who thinks "I DESERVE something"... in other words, are you a leftist liberal?
Actually he DOES deserve something--it comes from EARNING something. Your statement on the other hand implies YOU deserve the benefit (simple retail military discount) that YOU haven't earned. There's a huge difference. Not only that, it's something that you don't and obviously will never understand. It would be pointless for anyone to explain it to you.

Personally, anytime I make a moderate-large purchase, I ask for a military discount. However, once I leave the military, I definitely won't be entitiled to, nor ask for one. I sure as hell won't begrudge those that still receive the benefit.

Bennettj13--First, thanks! I'm sure you've seen that there's alway some moronic simpleton that has no concept of any type of service--from coaching pee-wee football, to community volunteering, to law enforcement, to the Peace Corps, to the Armed Forces. Those individuals just don't understand and never will. Luckily, there are very few of these people (although they are very vocal). The good thing is that a vast majority of people in this Country (and thankfully Jeepers) DO understand and THAT's what makes this a great place to live.
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Your shaft isn't long enough to handle that kind of droop...
My build thread: http://www.jeepforum.com/forum/f9/ru...thread-792423/

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Unread 07-12-2009, 02:16 AM   #59
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bennettj13-ooh rah! I've been thinking about joining the Armed Forces for a while now, and that definitely helped! I'd be proud to serve with you or others like you.

Back on topic, I ordered an SYE on 6-26, with no updates since. Fortunately, I haven't had the money taken out of my account yet, unlike other unfortunates on here. I just found this thread a minute ago, and I'm kinda pissed that I haven't been notified, although I've sent many emails to the "company". I'll surely be calling my credit card company to stop this transaction, just in case, and will be letting every person I know in the great Jeeping state of Utah to never even visit the website. Looks like I'll be switching over to redrock, as I've seen the many good things about that company.
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Unread 07-12-2009, 10:31 AM   #60
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just got my money back!!!! pentagon federal credit union gave me all $1,150.75 of my money back after i filed a dispute with them against off road toy store. im so glad i dont use paypal. on the phone a rep told me since ORTS didnt refund the money they will proceed with filing charges for internet fraud. looks like redrock4x4 is gonna get my money now.


and if you're lookin for a sweet military discount go to lowes for a 10% off, home depot only honors military discounts on veterans day i think, and wendys has 10% off to hahaha so now you can afford that biggie size
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