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Unread 07-29-2013, 01:05 PM   #1
mchadpayne
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kilby air sucks

has anyone else been trying to get parts from kilby air? after numerous attempts they sent me an email saying the site will be down until further notice.

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Unread 07-29-2013, 01:15 PM   #2
MotoSoul
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Looks like it is back up to me. Your thread title is a wee bit over board for the situation.
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Originally Posted by mrblaine View Post
I like the arms, they are a good solution, but they really aren't worth the effort for the average person and you already see the BS that goes on over bushings VS JJ's, the crap that would go on over J arms would be epic.
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Unread 07-29-2013, 01:42 PM   #3
mchadpayne
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why dont you try to put something in your cart before you telling me that my post is overboard. kilbys customer service sucks. i have tried for more than two weeks to contact them with no response.
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Unread 07-29-2013, 01:46 PM   #4
MotoSoul
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Then perhaps you should explain the entire situation in your first post? Then maybe you might get more relevant information to what you are looking for.
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Quote:
Originally Posted by mrblaine View Post
I like the arms, they are a good solution, but they really aren't worth the effort for the average person and you already see the BS that goes on over bushings VS JJ's, the crap that would go on over J arms would be epic.
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Unread 07-29-2013, 01:49 PM   #5
tators
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On Board Air is pressurized - so it more appropriate to say they "Blow" not Suck... Just sayin...

Years ago - Kilby had top notch service...
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Unread 07-29-2013, 02:02 PM   #6
StephenGallivan
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Kilby's Customer service

I recently had a bad experience with kilby. They will not return phone calls and requests for assistance via email are answered with terse incomplete sentences.
I had to buy a complete bracket kit to replace a single part. But when I made the order it was delivered in a very short time.
Just my .02
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Unread 07-29-2013, 02:43 PM   #7
mchadpayne
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as of now if you put anything in your cart it says the item is not available for order and I have tried dozens of times to contact them with no answer in sight. my question was has anyone else had this problem. thanks for the responses. I will be buying a oro bracket most likely
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Unread 07-29-2013, 02:57 PM   #8
Wheelin98TJ
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Moved to Wrangler GD.
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Unread 07-29-2013, 05:00 PM   #9
gunshw301
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Few years ago kilby was great. Then it was sold. Have not ordered anything since new ownership, did not need to order anything.
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Unread 07-30-2013, 02:05 PM   #10
5555555
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I'm in the same boat. I had the idler pulley go out on my system 10 days ago and take out the serpentine belt. I've been trying to contact them ever since to get to get another idler or to get the specs so I can buy one somewhere else. No response. I didn't have a great experience when I bought it either. I wouldn't recommend buying for them.....
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Unread 07-30-2013, 02:26 PM   #11
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Quote:
Originally Posted by mchadpayne View Post
as of now if you put anything in your cart it says the item is not available for order and I have tried dozens of times to contact them with no answer in sight. my question was has anyone else had this problem. thanks for the responses. I will be buying a oro bracket most likely
I bought mine years ago. Although I have kilby kit I run an Oro bracket with idler pulley, it's a much better setup than than Kilby bracket.
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Unread 07-30-2013, 06:34 PM   #12
mchadpayne
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i contacted ORO and all of their guys are in colorado for the week.. I'm probably going with their bracket and the rest of the system I have. Only parts I was really trying to get from kilby were the york flange to pipe fittings. here any flange fittings for a york have gotten obsolete. I finally broke down and made some out of 1/4" stainless plate and swaglok tubing yesterday. it wasn't the best way to get rid of a 12 pack and an evening but it saved me $50 to kilby.
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Unread 07-31-2013, 02:27 PM   #13
Ross
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Quote:
Originally Posted by gunshw301 View Post
Few years ago kilby was great. Then it was sold. Have not ordered anything since new ownership, did not need to order anything.
Years ago I wheeled with Brad Kilby a few times while I was stationed out in CA (Fort Irwin). He seemed like a great guy. His TJ had coil springs in front and leafs in the rear and his tail pipe went above the frame. I remember this because I crushed my tail pipe once when wheeling with him.

I was really disappointed when I say this thread but I guess since he sold out things aren't the same.
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Unread 07-31-2013, 02:35 PM   #14
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delete double post
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Unread 08-04-2013, 06:36 PM   #15
Prot
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I just tried it and works fine. What link are you using? It says they have an updated site with a different url to use.
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