Disclaimer: I'm not a Jeep owner, but that relates to the Autoplicity, so I decided to join and share my experience.
Ordered a hitch that was shown in stock on Friday (03/15/2013) for $108. Payed via Amazon payments.
The order got cancelled over the weekend on Monday. Went on their website, it still was showing quantity of 3 available. Ordered again. Soon quantity changed to 2. Order got cancelled again in 2 days. Checked their site, shows quantity available as 3! (so they unlocked the one I ordered) but the price is $130 now.
I paid the extra $40 for the 2 day air and UPS lists it as shipping via UPS ground. Autoplicity said that it would be shipping from California, but it is coming from Ohio. If you are in a rush, go somewhere else.
In my opinion, I'd stay away unless it's the last option. Many people have had great experiences, so maybe mine & some I've read elsewhere are the crappy exceptions. Here's my experience:
I ordered a filter on Thursday - though I paid through Amazon (just to protect my self). Kept checking my email & their website for any tracking or order progress but nothing. Tried to call the toll-free number on the site but no answer. Finally on Saturday, I gave up on them & requested a cancellation via Amazon & placed an order through reliable Amazon. I did however receive an email relating to the cancelation request on Wednesday, the following week. Finally talked to a customer service person, after digging through the cancelation policy page. They claim they won't refund the shipping but the item cost. Their shipping is a little over 11 bucks (1/3 the cost o the filter). What's sad though is the manager claimed that if their website did not update the shipping info, it's too bad since they are not UPS & I should have been patient, awaiting my package's arrival.
I hate to wake this dead post, but I just wanted share my current experiences with Autoplicity. Hopefully it may help others that are searching for information. About two weeks ago now I purchased a set of Bilstein 5100 shocks. When I purchased them the website showed there was over a 100 currently in stock.
I made my purchase and waited a day or two and I did not receive a shipping notice. I then proceeded to call customer service and ask what the ship date was. I was then informed that it would be two more weeks before they shipped. Well tomorrow is when they were supposed to ship. This morning I check my email and what do you know, they are saying the ship date is now July 7th! That's another 2 weeks!
IF they actually ship at that time it will have been over a month wait, for an item that said it was currently in stock. I will more than likely not make another purchase from Autoplicity. I just wanted to put my experience out there in case anyone else is considering purchasing from them.