The truck side probably had some issues in the past with a few people, but based on the amount of business they do, the negatives would be a very very small percentage. Just check out the truckaddons BBB A+ rating and that gives a much more accurate view in my opinion. However, any company will always be a work in progress and both they and the Jeep side are always striving to be better. I want everyone to be happy with their experience and if there's ever a time that we drop the ball, then I'll make sure we take care of them and hopefully turn a negative into a positive.
Hopefully that philosophy works.