Leasing Company Says Front but Not Back Tires Worn
I do not know a lot about cars, so be gentle with your explanations.
I leased a new 2010 Jeep Patriot FWD CVT II from Ally for 36 months. All service was provided by an authorized Jeep dealer according to manufacturer's recommendations. Although I don't know for sure, I assume that tires rotation was part of the service. The car was used primarily for city driving. The mileage when I turned the car in was 27,874. The tires were Goodyear Wrangler p215/65R17 98S S2 WRL SR-A OWL TL. According to Goodyear, these are rated at 50,000 miles.
I just got a settlement statement from Ally indicating the following:
Tires -- Front-Left Replace -- $175
Tires -- Front-Right Worn - Wheel Scratch Nc.. -- $175
There was indeed a scratch of about 2 inches on the wheel. The tires were worn to a degree since I had driven over 27,874 miles, but they were not in need of replacement. Just a month before the lease ended I had to have a hole repaired in one of the rear tires and all were inspected at that time. I joked with the salesman how it would be terrible to have to buy new tires for a car I was about to turn in. But the salesman said that if the tires were worn -- which he said they were not -- it would be good if I would replace them as it would be more expensive if the leasing company did it.
So here are my questions.
1. Does it make sense that only the front tires would need replacing rather than all of them? Third is my third leased Jeep and I have never had this problem before.
(Unlikely explanation, but apparently the car did sit on the dealer's lot for about three months before Ally had it picked up. I suppose something could have "happened" to the front tires during that time.)
2. If it turns out that the service people did not rotate the tires, would that then be a reasonable explanation for front but not back tire wear?
3. I believe that front-end alignment has something to do with tire wear. Could improper alignment be an explanation? And if so, is alignment something that the dealer should have caught during routine service?