[EMTimZJ]

Originally Posted by mssbbmia

I spoke to Mindy at Teraflex and she feels bad that this has caused such a stir. She said she has convinced the company to make an offering at a compromise for those who wanted the spacers. Mindy said she will get the price changed for 24 hours on the web page and that even if they run out of blems she will do what she can to make sure everyone that wants spacers gets them, probably using non blems. She couldn't get the price to 1.11 because cost is many times that amount but she is trying. After a day the price will go back to the normal 12.99 if any blems are left.

[Below is not soley directed towards you, mssbbmia. It is toward the "loud" people in this thread]

That is extremely generous of them. I would hope the loud people in this thread would take it with a huge appreciation towards tera flex. They do not have to do this at all. Do not be any more of an E-bully to a company that is trying to work with you. I think it would be VERY dishonest of anyone planning on buying multiple sets from this new offer only to turn around and sell them at a higher price. Is it illegal? I really don't think there would be any laws against it, but it SURELY is dishonest and unethical.

[ShantasticZJ]

Originally Posted by mssbbmia

I spoke to Mindy at Teraflex and she feels bad that this has caused such a stir. She said she has convinced the company to make an offering at a compromise for those who wanted the spacers. Mindy said she will get the price changed for 24 hours on the web page and that even if they run out of blems she will do what she can to make sure everyone that wants spacers gets them, probably using non blems. She couldn't get the price to 1.11 because cost is many times that amount but she is trying. After a day the price will go back to the normal 12.99 if any blems are left.

Actually I think this is pretty cool.

[coonash]

I just asked Mindy to let me know what the compromise price is and then I will make my decision.

[ShantasticZJ]

Originally Posted by coonash

I just asked Mindy to let me know what the compromise price is and then I will make my decision.

On the website:
*****DUE TO AN ERROR IN OUR SYSTEM WE WILL SELL THESE SPACERS FOR $5.80/EACH. AVAILABLE AT THIS PRICE FOR 24Hours ends 2/13/2009 9:00 am MST
I'll go for that.

[the88thpianoman]

Teraflex just got major positive marks in my book. $5.80 apiece is a phenomenal price, and having that run to make up for the error is top notch customer service. I'll be ordering a set of these.

Does mindy have a direct contact email?

[DothanJeep]

Originally Posted by runnerboy2010

been e-mailing back and forth with the ever so friendly Mindy, i have been telling them they need to send them because it is there fault it was the wrong price. she said that only me and one other person refused to pay the $12.99 and everyone else cughed it up so it wouldn't be fair to send them to me for $1.11. Just wondering what you all did with your orders. Cancel, Pay, or refuse and tell them to send them like i did

I was the other that refused
I have been emailing back and forth with Mindy..I think they should sell at $1.11 but the lowest they are going is $5.80, I told Mindy that free shipping should be assessed with these orders.

[coonash]

^you're reaching now. I have re-placed my order with them. I work in sales/estimating. This happens more than you must think. If I incorrectly quoted something I would do the same thing.

[ShantasticZJ]

Originally Posted by dothanjeep

I was the other that refused
I have been emailing back and forth with Mindy..I think they should sell at $1.11 but the lowest they are going is $5.80, I told Mindy that free shipping should be assessed with these orders.

I think they are being pretty awesome to do the $5.80. It's a good compromise.

[DothanJeep]

oh I understand completly, I will be re-placing my order...
A message from Mindy....
The blemished spacers are only cosmetic. We have tested the worst looking ones by putting them in a press and cutting them in half, to test their durability and check for air pockets. They should function just fine.

Thanks,

Mindy Falkner || TERAFLEX Inc.
Customer Service
Teraflex Inc.
Phone: 801.288.2585 ext. 349
Fax: 801.713.2313
TeraFlex.biz

[the88thpianoman]

Originally Posted by sputtle

I think they are being pretty awesome to do the $5.80. It's a good compromise.

I agree 100%, and I sent them an email saying so.

[LFdisciple]

i just ordered 4!

hell of a deal

[DothanJeep]

I just ordered 4...Again.

[phenryiv1]

Even at $5.80, they are a steal. Now if only I actually NEEDED a set...

[CLNinja]

just ordered 4... im at 4.5" now and was planning on going up to 6.5" next month so this helps me out tremendously

[JeepOrvis97]

I just bought 4, probably won't use them for a while until I get the DW problems sorted out, and I'm going to wait for my stock tires to wear out first too, but at least I'll have them later.