The reason I like flat rate is this. I once brought in an Expedition I had for spark plugs, nothing more. I saw on the board, it said "8 Cylinder-$69.95". They confirm that it WILL be that.
I show up 5 hours later, to the tune of $385 for spark plugs. They told me that it "took longer than expected".
I don't care how much time he spends on it, I just want to know how much its going to cost before I agree to it.
2000 JGC Limited 4.7