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Unread 08-14-2013, 04:02 PM   #196
two98ZJs
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Quote:
Originally Posted by WhiteOut View Post
You seriously think they keep tens of thousands of hitches on the shelf for a vehicle that is 15 years out of production ? Or they can just throw a switch and start cranking them out that second ?
With the touch of a few key tabs, the dealer can see the number of active VINs of this vehicle type in his area (half way to the next Jeep dealer), divide that number by a cloud number, do a few user calls, order a few hitches. The dealer I called, respsonded as if I just woke him about this topic.

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"Isn't a 'near-miss' somewhat of a 'hit'??????"
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Unread 08-14-2013, 05:07 PM   #197
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Quote:
Originally Posted by two98ZJs View Post
With the touch of a few key tabs, the dealer can see the number of active VINs of this vehicle type in his area (half way to the next Jeep dealer), divide that number by a cloud number, do a few user calls, order a few hitches. The dealer I called, respsonded as if I just woke him about this topic.
Your dealer is tied right into the DMV database? Then they would have to go VIN by VIN to see if the behicle is eligible for the recall.

Even if they could get this information in seconds, Chrysler as a whole sure doesn't have enough hitches to supply their dealers with parts for the recall. And if they found out that there are 500 ZJs in their area, no dealer is going to bulk order parts to hold on the shelf on the off chance someone comes in.
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Unread 08-14-2013, 07:52 PM   #198
two98ZJs
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Quote:
Originally Posted by WhiteOut View Post
Your dealer is tied right into the DMV database? Then they would have to go VIN by VIN to see if the behicle is eligible for the recall .

Even if they could get this information in seconds, Chrysler as a whole sure doesn't have enough hitches to supply their dealers with parts for the recall. And if they found out that there are 500 ZJs in their area, no dealer is going to bulk order parts to hold on the shelf on the off chance someone comes in.
1st bold; No! they would not. If its a ZJ, it gets hitched. This recall isn't selective if the vehicle is in state's inspection params (public road worthy).

2nd bold; WhitOut, preaching to the choir again.
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Unread 08-18-2013, 10:21 PM   #199
wwcenturion
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Thanks for posting this. You can go here and entered your VIN info. Mine qualifies for the hitch.

http://www.chrysler.com/webselfservi...eenName=recall
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Unread 08-18-2013, 10:56 PM   #200
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Quote:
Originally Posted by wwcenturion
Thanks for posting this. You can go here and entered your VIN info. Mine qualifies for the hitch.

http://www.chrysler.com/webselfservi...eenName=recall
I don't understand. I have a build sheet from Chrysler and it says tow package, yet when using the link, it says safety recall incomplete for the hitch. However I have a Chrysler hitch on my jeep. Now, I am not one to try to get something for free, but why would I have an incomplete recall if it came with one from the factory.
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Unread 08-18-2013, 11:06 PM   #201
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I think you are just seeing the status of the recall and not what dealer-installed options you had at the time of purchase. The dealer may have never updated the data on your vehicle or something similar to that. Probably just need to call them.
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Unread 08-18-2013, 11:15 PM   #202
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Quote:
Originally Posted by WhiteOut View Post
Even if they could get this information in seconds, Chrysler as a whole sure doesn't have enough hitches to supply their dealers with parts for the recall. And if they found out that there are 500 ZJs in their area, no dealer is going to bulk order parts to hold on the shelf on the off chance someone comes in.
this

IMO the only feasible way to do it would be wait until someone comes in, get their info, then order the hitch for their vehicle.
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Unread 08-19-2013, 09:08 AM   #203
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I put my info in the chrysler recall website and the trailer hitch recall was issued 8/06/13
So I need to go to the dealer and let them see my zj. They will verify everything so they can order the hitch for me to be installed.

Am I understanding this correctly?
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Unread 08-19-2013, 09:19 AM   #204
wwcenturion
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Yes. I just left the local Jeep dealership and he said that all currently "registered" vehicle owners will receive a letter with instructions. He said that most likely it could take up to 90 days for them to get you in there for installation because all this is so new and they will need to acquire the parts. I advised him that I will be installing a hitch myself and he said that I would probably be reimbursed. Not going to hold my breath on that one.

I recommend getting the "free" hitch if you don't already have one and are willing to wait. At any rate, it's piece of mind knowing you took precautionary steps. If you already have a good working hitch, I would let this one slide and not worry about getting it replaced. However, whatever you decide to do with your "free" hitch I support. Lord knows I have sunk enough money into my Jeeps for things that should have lasted much longer than they did!

I have seen several posts in this thread stating that the hitch wouldn't increase safety, and I am not saying it will or won't; just that the people making this decision to install hitches know way more about this situation than I do and in the absence of complete information I always take the high road in lieu of believing in conspiracy theories.
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Unread 08-19-2013, 10:11 AM   #205
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I'm just down for a free hitch because my zj didn't come with one and i would love to be able to tow a quad or dirtbike to the trails so I'm hoping this all plays out like it seems it should
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Unread 08-19-2013, 01:25 PM   #206
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Quote:
Originally Posted by wwcenturion View Post
~~~~~~~~~ snip & snip~~~~~~~~
I have seen several posts in this thread stating that the hitch wouldn't increase safety, and I am not saying it will or won't; just that the people making this decision to install hitches know way more about this situation than I do and in the absence of complete information I always take the high road in lieu of believing in conspiracy theories.
Not for one moment believe those threads. Anything of strength increases the safety pucker factor. The hitch will and is the cheapest route, will ward off a good percentage the chance of that tank's lower side from being snagged if any rice-burner shovels under, get past the bumper.

The dealer is obligated to install a hitch if the ZJ has exchanged owners beyond the original.
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Unread 08-27-2013, 07:30 AM   #207
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I received an email from Chrysler saying I should contact the nearest dealership for recall service, so I did.
******* service manager tells me he didn't know about any recalls for the ZJ, he says maybe I am thinking of the Liberty?
No no, I tell him, maybe he should keep himself up to date with Chrysler, being that he's an official Jeep dealer and all. Guess he didn't watch tv or read newspapers either.
So I gave him the recall #, and told him to get back to me when he decides to take his job seriously.
The funny thing is that the email from Chrysler says to contact them directly if any dealers refuse recall service.
Wonder if I should just context another dealership because now I don't really feel comfortable with this idiot working on my Jeep, and how did anyone so ignorant become a service manager?
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Unread 08-27-2013, 12:35 PM   #208
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Quote:
Originally Posted by JeepNicholson
I received an email from Chrysler saying I should contact the nearest dealership for recall service, so I did.
******* service manager tells me he didn't know about any recalls for the ZJ, he says maybe I am thinking of the Liberty?
No no, I tell him, maybe he should keep himself up to date with Chrysler, being that he's an official Jeep dealer and all. Guess he didn't watch tv or read newspapers either.
So I gave him the recall #, and told him to get back to me when he decides to take his job seriously.
The funny thing is that the email from Chrysler says to contact them directly if any dealers refuse recall service.
Wonder if I should just context another dealership because now I don't really feel comfortable with this idiot working on my Jeep, and how did anyone so ignorant become a service manager?
What a I have a dirty potty mouth and had my post edited by a mod! How don't you know your business. I would have to assume Chrysler would have sent out some sort of communication regarding such a matter. I certainly wouldn't go back to that guy. If the manager isn't aware of what MAJOR recalls are currently active, I seriously doubt there would be any sort or general knowledge regarding installation. You'd probably be better off without a hitch and getting rear ended, then getting rear ended after having a hitch installed by that I like to bypass the filter too or anyone he manages (knock on wood, I hope that doesn't ever happen to any of us)

Last edited by FPKites; 10-28-2013 at 08:45 AM.. Reason: Watch the language, don't bypass the filter
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Unread 08-27-2013, 05:18 PM   #209
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I said this before and I'll be happy to say it again, I would not wait for them to get their act together...what are you saving the 2 bit price of a hitch, go on E-trailer.com, they are cheap for cryin out loud, go get a Hidden Hitch or a Draw tite and bolt it up. It will take a little time but its not hard. And, in my opinion, you should also have a gas tank skid. The Mopar one fits perfect and is very strong. With the hitch and the skid your tank is as safe as you can make it. If you can't get a Mopar gas tank skid there are good aftermarket equivalents. I put both on 15 years ago when I bough the ZJ. You can wait, and worry when a big truck bears down on you, or take action and protect yourself (OK spend a little money big deal, less than a set of tires). The choice is yours....
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Unread 08-27-2013, 05:25 PM   #210
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Yea I would be worried to if I lived in NY lol.
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