If you're workin with a dealer, they just need the last 8 digits of your VIN (and sometimes the first 3 digits). Or any aftermarket source, have the full VIN. That will give them all they need to get you the proper parts. Always have that VIN handy when looking for parts.
Model #s mean little to most parts ppl.
Most dealership parts people (and even Napa/any aftermarket) work by VIN. Jeep, Chrysler, Ford, Chevy, imports, don't matter, a good parts person will always ask for the VIN. The computer decodes that VIN and tells us everything about that vehicle from the basics like spark plugs, down to the most intricate parts of the tranny...and even stuff like interior trim pieces, right down to the color.
I don't care if a customer walks up and says "I got xxx in my vehicle". My first question is ALWAYS 'you got the VIN?'.
I constantly get folks coming in to our GMC dealership saying something like "I got a 2004 Silverado...you got an axle seal for it?"
Well, is it a 1500, 2500, 3500? Classic or new style? HD? Dually?
20 questions (which most ppl don't have the answers for 15 of) or VIN (which eliminates any doubt on either end).
Just bring the VIN.
'09 JK Rubicon
'01 XJ Sport
Last edited by Kruzin; 08-03-2009 at 12:57 AM.