Rough Country New and improved!!!!!

[92 Green YJ]

Now i've spent a bit of time coming my files looking for pictures of all the damaged springs. Unfortunately i could only find these as this was more than a few years ago now. they are all of the first bent spring. which btw i e-mailed to RC when it happened when i was trying to get them to honor their supposed warranty and they told me tough ****.





i did indeed bend a total of 4 front springs. after i replaced the first pair i stopped bothering. i just ran the second pair of front springs bent until i bought the Rubicon Express Lift. the broken rear, like i said, the first pair when i called about a warranty they once again told me i was SOL but they would gladly sell me another pair for 85 bucks each plus shipping. Since only one leaf per pack had broken i just ordered their add a leaf kit instead to replace the broken leaf in the packs. then about two months later those broke too. at that point i had two bent front springs and two busted rears. I was tired of wasting money on RCs garbage so I went ahead and ordered the Rubicon Express Kit. Like I said i was half tempted to ship all the broken rusted crap back to Rough Country but decided i had wasted enough money on their garbage.

Hate me if you want but i speak the truth. I had NOTHING but problems with their POS lift kit. I ordered the RE 4" to replace it and have never had a single problem since like what i had with the rough country crap. And I wheel much more extreme terrain and I am much harder on my YJ these days.
THIS is what QUALITY lift springs are supposed to look like.



my RE kit has not sagged at all. I have never bent a spring. I have never broken a spring. It rides a thousand times better and flexes a thousand times better than the RC lift ever did.

VERDICT: DO NOT WASTE YOUR MONEY ON ANYTHING THIS GUY IS SELLING!

[schizm99]

I can say that my front spring looks the same.. well i bent it back till spring but yes mine looks that way. However I think my shackle got hung on a rock. I am not a sales rep, I do not make money from saying this. I would buy this kit again! And green yj your more than welcome to wheel with me! lol j/k.. At least he is here answering questions and taking the time. Where are the rubicon reps? However once again please add the leaf bolts for us rusty states!

[Richmond88yj]

Originally Posted by 92 Green YJ

With those shackles, it's no wonder you kicked back.

[rustywrangler]

Originally Posted by Richmond88yj

With those shackles, it's no wonder you kicked back.

Exactly what I was thinking when I saw those. They are huge!!!

[Rough Country]

Originally Posted by 92 Green YJ

which btw i e-mailed to RC when it happened when i was trying to get them to honor their supposed warranty and they told me tough ****.]

We do honor our warranty we just don't cover customer abuse.

Copied out of the warranty statement....
(3) Products or components which have been subjected to abuse, accident, alteration, modification, improper installation, tampering, negligence, misuse, installed on a vehicle used in sanctioned racing events

[Brads_nky_yj]

I personally cant wait till I have the money to order the 6" RC lift! I have friends who run the RC kits and have never heard anything bad come from their mouths!

[BlackRhino]

Originally Posted by Richmond88yj

With those shackles, it's no wonder you kicked back.

Yeah, I think with stock length shackles that wouldn't have happened. They are a more inexpensive kit, so yeah they aren't going to be as strong as one that costs twice as much. You just have to be sensible about it.

[muddylife]

I have rc springs on now, i have had problems with them saging, but every time i sent pictures of the springs they send new springs out, sucks haveing to change springs so much but they do stand behind there springs.

[samsonitesamson]

how does one order the 1.5 lift?

[Joe Dillard]

Originally Posted by Joe Dillard

I gotta ask the obvious question, and by doing so if it's answered with good pics, should help RC clear-up any confusion.

How about posting pics of the old leafs and the new leafs so folks can compare?

More specifically; leaf eye ends, all leaf tapers, all pads, all retainer clips & approx locations. This will allow folks to see how improvements have been made and help clarify if folks have the older design or the newer.

I started working fulltime in the off-road industry ~31 years ago, and RC was about our only competitor.

Any pics available from the Rough Country folks yet?

Pics are worth 1,000 words.

[92 Green YJ]

Originally Posted by rustywrangler

Exactly what I was thinking when I saw those. They are huge!!!

I thought the shackles might have been causing the problem initially. I beleive if you look in some of those pics I later switched back to the stock shackles after the first spring was bent. it still didnt help.

Say what you want. I will never buy anything from Rough Country ever again and will continue to urge others to do the same

[Rough Country]

Originally Posted by Joe Dillard

I gotta ask the obvious question, and by doing so if it's answered with good pics, should help RC clear-up any confusion.

How about posting pics of the old leafs and the new leafs so folks can compare?

More specifically; leaf eye ends, all leaf tapers, all pads, all retainer clips & approx locations. This will allow folks to see how improvements have been made and help clarify if folks have the older design or the newer.

I started working fulltime in the off-road industry ~31 years ago, and RC was about our only competitor.

Wow I must have passed over this one. I can see what I can come up with if we have any of the old ones here.

[pushead]

This is interesting. When did the lifetime warranty start? I ordered my springs direct from RC 3 or 4 years ago and new shackles about a year after that. Shortly after the new shackles went on and just over a year of spring installation, one of my spings bent. I was told the warranty was only for one year. To make it worse I was then told they no longer manufacture my spring. They stopped making the 3" and went to the 4", but would gladly send me 4" srping at cost. Like that would help. Say what you want but I feel I got the short end of the stick.

[92 Green YJ]

Originally Posted by Rough Country

We do honor our warranty we just don't cover customer abuse.

Copied out of the warranty statement....
(3) Products or components which have been subjected to abuse, accident, alteration, modification, improper installation, tampering, negligence, misuse, installed on a vehicle used in sanctioned racing events

In other words your warranty is a non existent joke as I said before.

Folks, don't waste your money. Save a little more and get a quality product with a REAL warranty. BDS for example has a no questions asked lifetime warranty. I know a few people who have broken a BDS spring and BDS sent them a brand new spring free of charge no questions asked even if the spring was several years old.

[LilViper95]

I think it is a kinda you get what you pay for type of thing..... I would have no issues with a RC kit since I dont generally abuse my rigs off road. If I had a Jeep that was being built for some severe abuse I would probably pony up for a better quality product. I also wouldnt expect a company to cover the cost of repairing my rig if I broke it.... Maybe its just me but I have the mind set of you gotta pay to play. Dont race on sunday what has to take you to work on monday.