Rough Country New and improved!!!!! - Page 2 -

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post #16 of 3152 Old 03-07-2008, 07:32 AM Thread Starter
Rough Country
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2002 WJ 
Join Date: Aug 2007
Location: West Tennessee
Posts: 706
For those with warranty issues please email me some pictures of your jeep along with your name and phone number. Please email pics to *** *** and in the subject put jeepforum warranty.

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post #17 of 3152 Old 03-07-2008, 12:11 PM
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2016 JK Wrangler 
Join Date: Oct 2006
Location: LA, FL
Posts: 110
First let me say I think it is awsome that you guys are coming here looking for input on your lifts from the people that actualy use them.
I have the RC 4" lift for my YJ It's a little over a year and a half old (maybe 2 years can't remember). The lift has sagged horribly all 4 springs are sagged. The front passanger spring actually rests on the bumpstops the others I'm sure will be very soon. I have done no heavy wheeling just sand or dirt a few times so nothing that would cause the springs to flex more than regular road wear and tear. No complaints about any of the other lift parts just the springs. I actualy like the ride (it's a little stiff but it's a YJ I don't expect it to be smooth) just wish it still stood at the same hight it did when the springs where installed.
It is good to hear you guys have switched to a better spring I guess time will tell if they sag as bad as the old ones. Your definatly headed in the right direction looking at this forum for input. Deffinatly alot of guys here with RC lift experiences.

93 YJ Renegade, I6, 4" RC Lift, K&N intake, Tuffy Trunk & Console, 10k lb Winch, Dana 30 Assuie Locker

Last edited by admisgd; 03-07-2008 at 12:42 PM.
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post #18 of 3152 Old 03-07-2008, 07:49 PM
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1995 YJ Wrangler 
Join Date: Feb 2008
Location: Where ever the Trail Leads
Posts: 86
When did you guys switch to the new springs? Wondering if I got the new ones or the old ones.

'95 YJ, 4.0L I6, 4" Rough Country Lift, Warn Floating Axle, M.O.R.E. Boomerang Shackles, 33x12.5 Kuhmo M/Ts, 9500 LB Warn HS9500i with synthetic line and 7500 LB Winch, Hi-Lift, KC Daylighters, OBA, K&N High Performance Intake System, Tube Steps, and an Aussie up front.

1998 XJ Limited Sport - Stock....for now.
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post #19 of 3152 Old 03-08-2008, 04:00 AM
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1995 YJ Wrangler 
Join Date: Mar 2008
Location: Warner Robins GA
Posts: 35
I am goi ng to buy a 2" suspension lift but I dont like reading these posts about how they sag. Have you guys tested the new springs out well?
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post #20 of 3152 Old 03-08-2008, 04:19 AM
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1995 YJ Wrangler 
Join Date: Dec 2007
Location: PA
Posts: 98
Originally Posted by The_Duke View Post
When did you guys switch to the new springs? Wondering if I got the new ones or the old ones.
I would also like to know when you guys switched to the new springs?

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post #21 of 3152 Old 03-08-2008, 09:29 AM
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1989 YJ Wrangler 
Join Date: Feb 2007
Location: Virginia
Posts: 136
ive been riding your springs for a year now and havent had any issues with them. i dont mind the stiffness of the ride as it is a jeep and if i wanted comfort ida bought a mercedes. as for sagging, i havent hit the magic number of months on the jeep in order to see the sagging. I will be sure to let you know after it does sag though. I was missing a few bolts but nothing a trip to lowes couldnt solve for 10 bucks.
overall good product

I have never used your customer service line, but i have definetly heard great thigs about it from this forum

i would buy from your company again

89 YJ 4.2L 33X12.5X15

upgrades since i bought it
4" lift : 33's :Rugged Ridge soft top : Dynomax exhaust : Rugged Ridge 7" flares : MC2100 :TFI : lights and dual tube front bumper: nutter bypass thanks to Richmond 88 YJ

more upgrades to come as the wife allows
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post #22 of 3152 Old 03-08-2008, 03:38 PM
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1999 XJ Cherokee 
Join Date: Jan 2008
Location: Estacada Oregon
Posts: 42
I will be in the market for a lift in a few months and after doing many searches on this subject I don't think I am going to take the gamble. Like what was said by someone else before the last thing I want to do is change spring a few months down the road and then gamble again.

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post #23 of 3152 Old 03-08-2008, 09:00 PM
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1988 YJ Wrangler 
Join Date: Oct 2007
Location: Phoenix
Posts: 64
I installed a RC lift about 6 months ago and was extremely happy with the installation. I was a 1st timer and the instructions were very helpful and everything went together without a problem. I have since noticed that the rear springs are really sagging. It looks like the front of my YJ is now sitting higher than the rear. I was starting to look at some of the threads to see if anybody else was having the same issue. I'm not sure if I have a faulty set of springs or if I need to replace them with another brand.

88 YJ with a few junkyard parts.
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post #24 of 3152 Old 03-09-2008, 08:47 AM
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1988 YJ Wrangler 
Join Date: Mar 2004
Location: Chesterfield VA
Posts: 2,110
I give RC a huge two thumbs up

I bought an older RC 4" lift around 2001, had many years of decent service from it. About 4 mos ago I noticed it had lost about an inch and the RR spring about 2 inches.

So on a whim, I wrote RC (Ryan,, Rough Country on JF I think) and asked about their warranty. The springs have a lifetime warranty, and with no fuss at all and super good customer service, Ryan sent me out a brand new 4' kit. Bushings, the whole works. Had it in four days. I didn't have a receipt due to it being so long ago, they simply looked me up in the system.

The new springs they sent are 10x better than the originals, they flexed like mad on day one and have a much smoother ride. The quality of the kit, right down to the bolts is vastly improved.

Best kit on the market for the price. RC has me as a customer for life now, between the value of the kit, the great customer service and ease of doing business with them.

I highly recommend the product.
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post #25 of 3152 Old 03-09-2008, 03:41 PM
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1995 YJ Wrangler 
Join Date: Dec 2007
Location: PA
Posts: 98
Originally Posted by HOLLYWOOD6973 View Post
I would also like to know when you guys switched to the new springs?
bump. bump.

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post #26 of 3152 Old 03-09-2008, 03:49 PM
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1994 ZJ 
Join Date: Oct 2007
Location: Rochester MI
Posts: 29
From what I heard about the new stuff I'll be giving you a PM as soon as i have money for the lift.

My jeep is White, The mudd is brown, Bring it Mr. Hummer your goin' down :)
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post #27 of 3152 Old 03-09-2008, 05:05 PM
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2001 XJ Cherokee 
Join Date: Jul 2006
Location: Oshkosh, WI
Posts: 1,491
I'm getting ready to order a 4in kit myself. hopefully the new springs live up to the hype!

Sniper Central

Originally Posted by P.J. O'rouke
"The Jeep is a manly device. And a womanly device. An American device. Itís a fitting instrument to transport the free people of a free nation with the respect to which we are entitled and the dignity that we deserve."
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post #28 of 3152 Old 03-09-2008, 05:10 PM
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1991 YJ Wrangler 
Join Date: May 2007
Location: Prescott
Posts: 921
Good job turning around! I had always heard about the excellent customer service, but the questionable quality. This has made me seriously consider RC when I do decide to get a lift kit!

Black '91 YJ, pretty much stock for now. Finished engine rebuild. Runs beautifully.
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post #29 of 3152 Old 03-09-2008, 05:14 PM
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2006 LJ Wrangler 
Join Date: Sep 2007
Location: Durango
Posts: 330
I used to sell your guys' kits a lot when I worked for RockyMountain. I would recommend you guys on your customer service alone and I'm glad to see you in here. I'm getting ready to order a lift kit for my YJ and have been looking at another manufacturer but if I hear good things from this thread then I will give you guys a shot.

Please answer this question, are you guys shipping the "new" springs already or are you clearing out old stock?

Thanks a lot.


Colorado Jeep Club Member # 176

\m/(..)\m/ "Rock on!"
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post #30 of 3152 Old 03-09-2008, 07:21 PM
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1992 YJ Wrangler 
Join Date: Oct 2006
Location: Santa Rosa, CA
Posts: 1,541
See my sig

Honestly, it's seriously one hell of a lift kit overall (IMO). It had everything I needed and for the price it wasn't bad at all. The instructions I d/l'd off the website were very thorough as well. It's served me well for over a year and IU've wheeled it pretty good a handful of times, but I HATE the sagging rear end. I need to take pictures and get my P/O # from Top Gun Customz and get some replacements. I'm thinking about running a SOA set-up in the near future when my 9" goes in, but if I was to order a new lift I'd definitely look into your product a second time.

And I second that it's great to see you guys on here getting input from those of who who use your kits. I have always been impressed with your customer service


92 YJ. Lifted, rubbered, geared, and more
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lift , review , rough country , suspension , YJ

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