[Rough Country]

For those with warranty issues please email me some pictures of your jeep along with your name and phone number. Please email pics to *** ans@roughcountry.com *** and in the subject put jeepforum warranty.

[admisgd]

First let me say I think it is awsome that you guys are coming here looking for input on your lifts from the people that actualy use them.
I have the RC 4" lift for my YJ It's a little over a year and a half old (maybe 2 years can't remember). The lift has sagged horribly all 4 springs are sagged. The front passanger spring actually rests on the bumpstops the others I'm sure will be very soon. I have done no heavy wheeling just sand or dirt a few times so nothing that would cause the springs to flex more than regular road wear and tear. No complaints about any of the other lift parts just the springs. I actualy like the ride (it's a little stiff but it's a YJ I don't expect it to be smooth) just wish it still stood at the same hight it did when the springs where installed.
It is good to hear you guys have switched to a better spring I guess time will tell if they sag as bad as the old ones. Your definatly headed in the right direction looking at this forum for input. Deffinatly alot of guys here with RC lift experiences.

[The_Duke]

When did you guys switch to the new springs? Wondering if I got the new ones or the old ones.

[RicksYJ]

I am goi ng to buy a 2" suspension lift but I dont like reading these posts about how they sag. Have you guys tested the new springs out well?

[HOLLYWOOD6973]

Originally Posted by The_Duke

When did you guys switch to the new springs? Wondering if I got the new ones or the old ones.

I would also like to know when you guys switched to the new springs?

[jeepthg]

ive been riding your springs for a year now and havent had any issues with them. i dont mind the stiffness of the ride as it is a jeep and if i wanted comfort ida bought a mercedes. as for sagging, i havent hit the magic number of months on the jeep in order to see the sagging. I will be sure to let you know after it does sag though. I was missing a few bolts but nothing a trip to lowes couldnt solve for 10 bucks.
overall good product


I have never used your customer service line, but i have definetly heard great thigs about it from this forum

i would buy from your company again

[thegrimlinyj]

I will be in the market for a lift in a few months and after doing many searches on this subject I don't think I am going to take the gamble. Like what was said by someone else before the last thing I want to do is change spring a few months down the road and then gamble again.

starr

[jschroder]

I installed a RC lift about 6 months ago and was extremely happy with the installation. I was a 1st timer and the instructions were very helpful and everything went together without a problem. I have since noticed that the rear springs are really sagging. It looks like the front of my YJ is now sitting higher than the rear. I was starting to look at some of the threads to see if anybody else was having the same issue. I'm not sure if I have a faulty set of springs or if I need to replace them with another brand.

[Richmond88yj]

I give RC a huge two thumbs up

I bought an older RC 4" lift around 2001, had many years of decent service from it. About 4 mos ago I noticed it had lost about an inch and the RR spring about 2 inches.

So on a whim, I wrote RC (Ryan,, Rough Country on JF I think) and asked about their warranty. The springs have a lifetime warranty, and with no fuss at all and super good customer service, Ryan sent me out a brand new 4' kit. Bushings, the whole works. Had it in four days. I didn't have a receipt due to it being so long ago, they simply looked me up in the system.

The new springs they sent are 10x better than the originals, they flexed like mad on day one and have a much smoother ride. The quality of the kit, right down to the bolts is vastly improved.

Best kit on the market for the price. RC has me as a customer for life now, between the value of the kit, the great customer service and ease of doing business with them.

I highly recommend the product.

[HOLLYWOOD6973]

Originally Posted by HOLLYWOOD6973

I would also like to know when you guys switched to the new springs?

bump. bump.

[FlatBlackYJ]

From what I heard about the new stuff I'll be giving you a PM as soon as i have money for the lift.

[tuckinauster]

I'm getting ready to order a 4in kit myself. hopefully the new springs live up to the hype!

[BlackRhino]

Good job turning around! I had always heard about the excellent customer service, but the questionable quality. This has made me seriously consider RC when I do decide to get a lift kit!

[durangoyj]

I used to sell your guys' kits a lot when I worked for RockyMountain. I would recommend you guys on your customer service alone and I'm glad to see you in here. I'm getting ready to order a lift kit for my YJ and have been looking at another manufacturer but if I hear good things from this thread then I will give you guys a shot.

Please answer this question, are you guys shipping the "new" springs already or are you clearing out old stock?

Thanks a lot.

[OneCleanYj]

See my sig

Honestly, it's seriously one hell of a lift kit overall (IMO). It had everything I needed and for the price it wasn't bad at all. The instructions I d/l'd off the website were very thorough as well. It's served me well for over a year and IU've wheeled it pretty good a handful of times, but I HATE the sagging rear end. I need to take pictures and get my P/O # from Top Gun Customz and get some replacements. I'm thinking about running a SOA set-up in the near future when my 9" goes in, but if I was to order a new lift I'd definitely look into your product a second time.

And I second that it's great to see you guys on here getting input from those of who who use your kits. I have always been impressed with your customer service

Dolan