Rough Country New and improved!!!!! - Page 14

xboardr311 · 03-25-2008, 02:11 PM

i have the 4'' RC kit on my 95 wrangler. when i first installed it it held up ok. now the rear springs are really sagging bad. when i just hit road bumps the tires hit the fenders. i have taken it on the beach a lot but no significant wheeling that would kill the springs. i was curious if the springs are covered under warranty.

lurkeryj · 03-25-2008, 02:14 PM

Quote:

Originally Posted by Corpse Kid

I had to cut my bolts off I am getting ready to buy new ones. Your kits came with them?

no i doesnt come with new shackle bolts, you got to use your old ones. that sucks you had to cut them off. i sprayed them with pb blaster, than hit them with an air hammer and they popped out. that was just for the frame side of the spring, the shackle side slid right out

**Rough Country** · 03-25-2008, 03:02 PM

Ok I just got out of a quality control meeting on this kit and we pulled one off the shelf and went through every sleeve, bolt, bushing ect. and they were all right, the people who got wrong hardware must have been one out of the 3 or 4 that were sent out. We strive to have 100% accuracy but unfortunately a few will slip through the cracks. If you ever receive a kit and you are missing hardware make sure to call 1-800-222-7023 and we WILL take care of you.

lurkeryj · 03-25-2008, 03:10 PM

do you guys sell adjustable/extended track bars for the yj?

**Rough Country** · 03-25-2008, 03:23 PM

No we sure don't

1tuffyj · 03-25-2008, 03:26 PM

rough country, did u receive my last pm? the one before that i gave u the wrong email address to look for.

**Rough Country** · 03-25-2008, 03:33 PM

Quote:

Originally Posted by 1tuffyj

rough country, did u receive my last pm? the one before that i gave u the wrong email address to look for.

You have a PM

djcondo · 03-25-2008, 03:45 PM

you guys being here shows you customer service. i bought a kit and it went saggy after like 15 months and i called you up and got some new ones. i hope they will work better .

Crowbar1 · 03-25-2008, 06:51 PM

Quote:

Originally Posted by Rush1184

I am looking for a lift, but the reviews have made me not consider rough country. Even my local shops told me to steer clear, and pointed me towards BDS. I personally am looking at OME, but the 2x price over RC would make me reconsider RC if the new springs are reportably better (less rough and stronger, from people on JF), and have a lifetime warrenty to make me feel confident that if they do sag I will get new ones, then yea, for half the price I may seriously consider them.

That said, if you want to ship me a kit with the new springs at a really nice discounted price, I will install them on my stock rig and report to everyone here how they are doing.

I'm considering one for the same reasons. RC can you confirm if we buy a lift now through a dealer that it will be the new sourced springs??

muddylife · 03-25-2008, 08:01 PM

Just got four new springs in, i checked this set there is about 1/2 in difference in spings from end to end, will install hope i have no problems out of these with jeep saging to one side, You guys are great about sending springs ,but you need to do some checking on springs before you send them out, make sure thay are all the same size.

Crowbar1 · 03-25-2008, 08:28 PM

Quote:

Originally Posted by Crowbar1

I'm considering one for the same reasons. RC can you confirm if we buy a lift now through a dealer that it will be the new sourced springs??

sorry didn't realize there were 14 pages to this when I read the first page.

RedneckYJ · 03-25-2008, 08:43 PM

Quote:

Originally Posted by Rough Country

Ok I just got out of a quality control meeting on this kit and we pulled one off the shelf and went through every sleeve, bolt, bushing ect. and they were all right, the people who got wrong hardware must have been one out of the 3 or 4 that were sent out. We strive to have 100% accuracy but unfortunately a few will slip through the cracks. If you ever receive a kit and you are missing hardware make sure to call 1-800-222-7023 and we WILL take care of you.

That right there is exactly why I bought your product. That is top of the line CS. Great job RC!!!!! Keep up the good work.

PS. I got the second hardware bags today. Have not checked them yet but will this weekend and will definitely let you know when I do.
Thanks
Robbie

justanotherhemi · 03-25-2008, 11:44 PM

WOW 14 pages of nothing but Rough Country. I got my 4in kit 5 weeks ago and its being installed as we speak. Hope that I was one of the lucky ones that got the new springs. Hope to never have to deal with customer service but if i do im happy to know that they have great people working to make the custmer happy.

Props RC keep up the good work.

**Rough Country** · 03-26-2008, 04:09 PM

Quote:

Originally Posted by Crowbar1

I'm considering one for the same reasons. RC can you confirm if we buy a lift now through a dealer that it will be the new sourced springs??

If you buy the kit now you are GUARANTEED to get the new springs, we send out THOUSANDS of these kits every month and very very few of them ever need to use the warranty.

Brads_nky_yj · 03-26-2008, 04:16 PM

I cant wait till I have the money to buy the 6" kit. Im for sure going with RC!!

03-25-2008, 08:01 PM	#205
muddylife Registered User Join Date: Mar 2008 Location: Milton fl Posts: 2 Profile Gallery Classifieds My Jeeps	yj springs Just got four new springs in, i checked this set there is about 1/2 in difference in spings from end to end, will install hope i have no problems out of these with jeep saging to one side, You guys are great about sending springs ,but you need to do some checking on springs before you send them out, make sure thay are all the same size.

03-26-2008, 04:16 PM	#210
Brads_nky_yj Registered User Join Date: Mar 2008 Location: Northern Kentucky/Cinci Area Posts: 3,035 Profile Gallery Classifieds My Jeeps	I cant wait till I have the money to buy the 6" kit. Im for sure going with RC!! __________________ 93 YJ - SOLD