Rough Country New and improved!!!!! - Page 13

**Rough Country** · 03-25-2008, 08:48 AM

Quote:

Originally Posted by RedneckYJ

My sleeves were missized also. I had to run an old shackle bolt in a couple of the frame rail mounts to mount the leaf springs. Just as you stated though. Would be a great kit with a little more QC. HINT HINT RC: Start checking what is leaving your doors a little closer. Its the small stuff that costs you business. Just my 2 cents though.
Robbie

This is being addressed as we speak. Thank you for bringing this to my attention.

vfrpilot · 03-25-2008, 09:00 AM

Rough......

Forgive me... but I didn't get an answer ?!?!

scroll up for my comment/question

TIA

tuckinauster · 03-25-2008, 09:00 AM

Quote:

Originally Posted by RedneckYJ

My sleeves were missized also. I had to run an old shackle bolt in a couple of the frame rail mounts to mount the leaf springs. Just as you stated though. Would be a great kit with a little more QC. HINT HINT RC: Start checking what is leaving your doors a little closer. Its the small stuff that costs you business. Just my 2 cents though.
Robbie

dont know if you noticed or not, but the kit comes with two different sizes of bushings. the bigger bushings are for the frame mounts, and the smaller ones are for the shackles. this confused me when i first installed the lift, after i realized that there were different size bushings life was good again.

lurkeryj · 03-25-2008, 09:19 AM

Quote:

Originally Posted by tuckinauster

dont know if you noticed or not, but the kit comes with two different sizes of bushings. the bigger bushings are for the frame mounts, and the smaller ones are for the shackles. this confused me when i first installed the lift, after i realized that there were different size bushings life was good again.

yeah it wasnt the outside diameter, it was the inside diameter that was the problem. the bolts wouldnt fit through the sleeves

**Rough Country** · 03-25-2008, 09:37 AM

Quote:

Originally Posted by vfrpilot

My current concerns: I'm watching for sag and/or uneven tilt... I'm a bit concerned as I write this.....

MY kit was professionally installed as well as ordered through [the installer].
I paid the extra for the pro install to ensure warranty accountability; so my question to RoughCountry....
I shouldn't have ANY problems with regard to replacements IF I need, right?

I am your direct link to the manufacture as long as you have proof you are the original purchaser I will take care of you. I hope that was the question you wanted answered sorry I missed it.

Brads_nky_yj · 03-25-2008, 09:39 AM

Rough Country gets at least a frikin A++ in Customer Service from just what I have read in this thread. Good job RC!

vfrpilot · 03-25-2008, 09:52 AM

Quote:

Originally Posted by Rough Country

I am your direct link to the manufacture as long as you have proof you are the original purchaser I will take care of you. I hope that was the question you wanted answered sorry I missed it.

Yea, that was the one I was referring to

"I" had it installed Rough... as I said in the post.
What kind of proof? My install receipt I guess right? - Since the shop purchased/installed.....

**Rough Country** · 03-25-2008, 10:16 AM

Quote:

Originally Posted by vfrpilot

Yea, that was the one I was referring to

"I" had it installed Rough... as I said in the post.
What kind of proof? My install receipt I guess right? - Since the shop purchased/installed.....

Yup that will work. If the case arises that you need warranty work the replacement parts will be sent to them unless authorized by the shop (since they were the actual purchaser from us directly.) Bottom line......You will get taken care of..PERIOD.

91yjjeep · 03-25-2008, 10:26 AM

I have used Rough Country kits for many years and I can tell you guys from first hand experience, that the Rough Country kits are by far the best that I have found for the money and for the quality of the components in the kits. I have used them on the streets and I have bashed them offroad and I have never had a problem with the function or the quality of their kits. As far as the ride, I have riden and driven many different off road rigs and the flex and comfort of the springs are second to none. I realize that everyone has a preference, but from my experiences those guys are top notch!!! I will never use anyone else for my road rigs or my trail beaters.

FYI......You can also overtighten the spring bolts!! So be careful when tightening the bolts because that will make your ride a little rougher due to the poly bushings.

I will also say this. Who do you see more of actually on the trail with their rigs. The last couple of off road events that I have been to, the guys from Rough Country have been there with their rigs. They were not just sitting around, they were on the trail with their rigs. I have not seen another company that takes such an interest in our off road lifestyle. IF you have a problem, these guys listen. So we all need to give them some props for having the b@!!s to ask us what we think as offroaders.

Thanks guys for listening to us.

tuckinauster · 03-25-2008, 11:22 AM

Quote:

Originally Posted by lurkeryj

yeah it wasnt the outside diameter, it was the inside diameter that was the problem. the bolts wouldnt fit through the sleeves

i know that, there is two different sizes of bushings with different inside diameters. all of the outside diameters are the same.

lurkeryj · 03-25-2008, 11:25 AM

Quote:

Originally Posted by tuckinauster

i know that, there is two different sizes of bushings with different inside diameters. all of the outside diameters are the same.

yeah i was just tryin to say that using the smaller bolt with the smaller sleeve and the larger bolt with the larger sleeve, both sleeves were to tight inside.

tuckinauster · 03-25-2008, 11:28 AM

Quote:

Originally Posted by lurkeryj

yeah i was just tryin to say that using the smaller bolt with the smaller sleeve and the larger bolt with the larger sleeve, both sleeves were to tight inside.

ahh, that makes sense now... when i did my lift i tried shoving the big bolt through the small bushing at first

**swa240z** · 03-25-2008, 11:47 AM

Quote:

Originally Posted by lurkeryj

yeah it wasnt the outside diameter, it was the inside diameter that was the problem. the bolts wouldnt fit through the sleeves

Just for clarification, the sleeves for both the frame side and the shackle side have the same outside diameter. The frame sleeve has a larger inside diameter than the shackle sleeve. If you try to use a shackle sleeve on the frame end, the bolt will not fit.

lurkeryj · 03-25-2008, 11:57 AM

yeah i know. the sleeves were to small on the inside when being used on the correct end of the leaf with the correct bolt.

Corpse Kid · 03-25-2008, 01:59 PM

I had to cut my bolts off I am getting ready to buy new ones. Your kits came with them?

03-25-2008, 10:26 AM	#189
91yjjeep Registered User Join Date: Mar 2008 Location: Midwest Posts: 1 Profile Gallery Classifieds My Jeeps	Rough Country Kits I have used Rough Country kits for many years and I can tell you guys from first hand experience, that the Rough Country kits are by far the best that I have found for the money and for the quality of the components in the kits. I have used them on the streets and I have bashed them offroad and I have never had a problem with the function or the quality of their kits. As far as the ride, I have riden and driven many different off road rigs and the flex and comfort of the springs are second to none. I realize that everyone has a preference, but from my experiences those guys are top notch!!! I will never use anyone else for my road rigs or my trail beaters. FYI......You can also overtighten the spring bolts!! So be careful when tightening the bolts because that will make your ride a little rougher due to the poly bushings. I will also say this. Who do you see more of actually on the trail with their rigs. The last couple of off road events that I have been to, the guys from Rough Country have been there with their rigs. They were not just sitting around, they were on the trail with their rigs. I have not seen another company that takes such an interest in our off road lifestyle. IF you have a problem, these guys listen. So we all need to give them some props for having the b@!!s to ask us what we think as offroaders. Thanks guys for listening to us. Last edited by 91yjjeep; 03-25-2008 at 11:04 AM..

03-25-2008, 09:39 AM	#186
Brads_nky_yj Registered User Join Date: Mar 2008 Location: Northern Kentucky/Cinci Area Posts: 3,035 Profile Gallery Classifieds My Jeeps	Rough Country gets at least a frikin A++ in Customer Service from just what I have read in this thread. Good job RC!