Originally Posted by tire_smoke
Thanks, I'll tell you what's happening.
I can't open the door from the outside, the latch is just kinda limp. I have to open the inside and the outside latches at the same time when I'm getting out for the door to open. The lock seems to be working fine. Everything is attached and nothing seems to be broken, but when I pull the handle the little latch slides over the part that actuates the door. It's not catching and moving the little lever with it. It's hopping over that part. It seems out of place or worn out !
I am still really confused what you are talking about, so if my advice doesn’t make since I apologize.
The only time my door handles (inside or outside) feel limp is when the rod retainers are broken. The rod retainers are the plastic pieces that attach the rods to the handles. There should be a rod that goes to both the inside handle and outside handle. Sometime the rods fall down to the bottom of the door if the retainer is broken.
Is there any way you can take a picture of the inside of the door and place arrows to the parts you are referring too?