I am sorry u feel looked down upon , truly..
My intent wasn't that at all, in any way.
My advice was simply to start at the beginning ,in the most basic ways, as this mundane stuff is what will gain the most baseline info on anything in life.
There was no mention of these basics attempted in your original post so I logically started at the beginning.
I can see that you did proceed with basics and it aided you in your solution by your second post, good job!
I will assume you were under stress of some kind, and were leaning towards the defensive side of perception, judging by all the yelling and accusing.
No sweat ,life can be troubling.
Please have a good day