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Old 03-17-2010, 08:21 AM   #691
iraqsucks
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1994 XJ Cherokee 
 
Join Date: Nov 2009
Location: tacoma/iraq
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Quote:
Originally Posted by KevinM90 View Post
I have been waiting for over a month for my 4.5" rough country long arm kit to show up. Apparently they keep making excuses at to why my lift is less important than other customers. Getting impatient very quicky. You guys can see where my review's view point is going to start from..
well why dont you ask some of the people who have received their lifts recently what their original order date was, and compare to yours to see if your statements are true... if you did in fact order your lift before the other people here who have already received theirs then call and ask for a supervisor or something...

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Old 03-17-2010, 08:39 AM   #692
Muddeprived
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For future orders, I suggest you guys order from Ron at 4wheelingplus. He's one of the greatest venders i've dealt with. He answers questions on a daily basis and keeps track of your order if you ask him to. He also has access to some of the higher uppers in Rough Country's business. I had issues with my kit and he went above and beyond to get it fixed...and FAST.
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Old 03-17-2010, 08:47 AM   #693
iraqsucks
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Anyone can call and talk to supervisors at RC. I did. hell, i talked to the vp of sales. he fixed me right up. dont hesitate to call ryan. he has had some extenuating personal situations lately. other than that he has always jumped thru hoops to help me out. i have purchased over $2000 worth of stuff with them since november, and i will not hesitate to buy from them again when the need (or want) arrises.
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Old 03-19-2010, 09:53 PM   #694
Hurdxj
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well my 4.5 in rough country came from jcwhitney today. I ended up getting just coil springs and the AAL nothing else. so im pretty pissed right now and i dont get the rest until almost may.
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Old 03-19-2010, 09:57 PM   #695
XGoBoomJ
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Quote:
Originally Posted by Hurdxj View Post
well my 4.5 in rough country came from jcwhitney today. I ended up getting just coil springs and the AAL nothing else. so im pretty pissed right now and i dont get the rest until almost may.
holy craaaaapppp..

i should order mine now then instead of in may like planned haha
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Old 03-19-2010, 09:59 PM   #696
Hurdxj
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Im sending mine back and ordering from rough country itself. haha
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Old 03-24-2010, 01:59 PM   #697
Muddeprived
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I spoke with my vender who I bought my RC LA kit from. He said RC will sell the new crossmember for $130 but he couldn't get anything out of them regarding us 1st generation exchanging our old xmember for the new one. IMO that's stupid to have to pay $130 for a xmember we SHOULD already have.


I think i'll just make spacers instead for $12.
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Old 03-24-2010, 02:10 PM   #698
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they sent me the new crossmember...
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Old 03-24-2010, 02:24 PM   #699
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Quote:
Originally Posted by iraqsucks View Post
they sent me the new crossmember...
Yours came with the kit or did you exchange it?
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Old 03-24-2010, 02:32 PM   #700
iraqsucks
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neither... i ordered the kit the first of november, so i got one of the first 10 sold... they just sent me a new one
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Old 03-24-2010, 02:41 PM   #701
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Quote:
Originally Posted by iraqsucks View Post
neither... i ordered the kit the first of november, so i got one of the first 10 sold... they just sent me a new one
You mean you got ur kit and then they sent u another upgraded xmember?
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Old 03-24-2010, 02:43 PM   #702
iraqsucks
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yup... but thats why i like them so much. customer service is top notch.
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Old 03-24-2010, 02:50 PM   #703
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(pointless whining and moaning that was deleted)
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Last edited by Muddeprived; 03-24-2010 at 03:18 PM..
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Old 03-24-2010, 02:59 PM   #704
iraqsucks
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i hear ya... is your jeep an ax15 or aw4?
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Old 03-24-2010, 03:01 PM   #705
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Quote:
Originally Posted by iraqsucks View Post
i hear ya... is your jeep an ax15 or aw4?
aw4.........
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