Originally Posted by polock
rough country sent me some newer heavier duty ones at no cost and they arrived pretty much over night. I love these guys' customer service.
I had the same experience. I bought the 3" lift with full packs and they came with the shocks in the package. I had heard that they had a bad set of bushings, and I probably put 2000 miles on my Jeep on country roads before mine went out. I thought I got lucky and had the good batch of bushings, but nooo...lol.
I called Jason the next day and he sent me 4 new ones right away. When I changed the shocks, all 4 of the ones I took off wouldn't even push themselves back out. No wonder it road like ****.
Their customer service is second to none, and that's why I will do business with them again.
Oh... first post here...lol.